IT Support for Logistics & Transport Companies in Melbourne

Your fleet doesn't stop. Neither should your IT. We keep your transport management systems, tracking platforms, and driver devices running around the clock. 

Does This Sound Familiar?

Your transport management system (TMS) goes down and you lose visibility of your fleet

Your office and depot run on completely different systems that don't talk to each other

A single cyber attack could lock your booking system and cost you thousands per hour

Driver tablets and handhelds are unreliable and slow to connect at depots

How We Help

TMS support and integration (TMX, Freight2020, Toll, StarTrack portals)

Network connectivity across multiple depots or sites

24/7 monitoring — because logistics doesn't run 9 to 5

Device management for driver tablets, handhelds and depot computers

FAQs

FAQ

  • Can you support our transport management system?

    Yes. We support the infrastructure that your TMS runs on — whether it's a locally hosted system or a cloud-based platform. Common systems we work with include TMX, Freight2020, and various carrier portal integrations. We ensure your TMS has reliable connectivity, proper backups, and the user access controls needed to keep your operations secure. When issues are specific to the TMS application itself, we liaise with your vendor to get them resolved quickly.

  • How do you manage devices across multiple depots?

    We use a mobile device management (MDM) platform to centrally manage all devices across your depots — driver tablets, handheld scanners, depot workstations, and office computers. From a single dashboard, we can push software updates, troubleshoot issues remotely, enforce security policies, and lock or wipe a lost or stolen device. This means your IT doesn't require someone physically visiting each depot for routine maintenance, and you get consistent security standards across every location.

  • Can you connect our depot and office systems so they share data in real time?


    Yes. Disconnected systems between depots and head office are one of the most common frustrations we hear from logistics businesses. We design and implement network solutions — typically combining site-to-site VPNs or SD-WAN with cloud-based data platforms — that allow your depot and office systems to share data in real time. The result is that your operations team, dispatch, and accounts all work from the same live data rather than chasing each other for updates.

  • How do we protect our booking and fleet data from cyber attacks?

    Transport and logistics businesses are increasingly targeted by ransomware attacks because operational disruption creates immediate financial pressure to pay. The key protections are: reliable offsite backups so you can restore without paying, network segmentation so an attack can't spread from one part of your business to another, endpoint protection on all devices, email filtering to stop phishing attempts, and multi-factor authentication on all accounts. We implement all of these as part of our managed service, and we can assess your current exposure with a free IT security review.